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I asked for someone to to ask the girls who are talking loudly to stop- 30 min ago. I should not have to do their jobs and trust me it would be

I asked for someone to to ask the girls who are talking loudly to stop- 30 min ago. I should not have to do their jobs and trust me it would be very polite.
These two girls have been talking out loud for 30 min and we are trying to concentrate on the PCs by the windows ..thy are laughing/talking in the library. What that tells me is you agree with this behavior and when I sent a chat to you to address this, you didn't but I noted you turned chat with librarian off. I find this unacceptable.
Last Updated: Apr 19, 2015  |  31 Views
 
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This seems to be a matter of unfortunate timing. The chat function is monitored by librarians. On Sundays, I am the only librarian here and I do take a dinner break. This happened to be during the time that you were attempting to chat. I turned the chat function off when I left the desk. There were no chats pending at that time.

We do try and maintain quiet in the library. We always respond to complaints in any form that we receive them, including chat. Please let us know if the problem persists tonight or anytime in the future.

Kelly Hand

Reference Librarian

Answered by Kelly Hand

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