Q. Lost Item Processing/Lost Item Replacement Fees

I have been charged for both a lost item and lost item replacement fee, but the book in question was returned to my home library at Governors State University. The book in question is titled Shaping Space: The Dynamics of Three-Dimensional Design/Paul Zelanski, Mary Pat Fisher. I was late returning it, but it was returned before the end of the semester. Please let me know what can be done to remove the lost book fees from my account.

Answer

Hello Ingrid,

I have checked our shelves and found the book in question.  Not sure why it did not get discharged, but I have taken this off your account and waived your fee.

I apologize for this error.

Maureen L'Amas

Circulation Coordinator

773-298-3352

lamas@sxu.edu

  • Last Updated Oct 25, 2017
  • Views 4
  • Answered By Maureen L'Amas

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